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Routine Appliance Maintenance Tips
REFRIGERATORS
Last updated : 12/30/2020
Samsung refrigerators are having quite a few issues. If you are having issues with a Samsung refrigerator we would recommend calling Samsung directly to have them send service as there are a few issues they are repairing under warranty.
Currently, we are only working with refrigeration products with our property management partners. But, please feel free to browse our tips page to see if anything here might solve help you!
Normal Use
:. Freezer temperatures should be around 0-10
degrees Fahrenheit on average. Refrigerator
should be 35- 43 degrees on average.
Temperatures will be temporarily warmer during
defrost cycles or if having the doors opened for
extended periods of time, such as when putting
groceries in (or staring inside wondering what to
eat!)
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:. If you notice moisture droplets on the refrigerator
walls or frost build up on the freezer walls it might
be a sign that door was left open or something was
in the way keeping the door from closing
completely. If one of these seems likely, wipe away
the droplets or frost and make sure the doors are
closing all the way and see if it happens again
before thinking there might be a larger issue.
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:. Do not adjust the temperatures to be too cold as
sometimes these can literally cause some
components to freeze up that should not freeze up.
There should be a recommended setting on the
temperature controls. 2 degrees in the freezer and
39 degrees in the refrigerator should be good
temperatures. If you are having to crank the
temperatures all the way cold to keep the
temperatures "normal" it probably means you have
an issue that needs to be addressed.
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:. Allow hot or warm items to cool first before putting
them into the refrigerator or freezer.
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Routine Maintenance
:. Replace the refrigerator water filter every 6 months.
Be careful to not overtighten the filter. Use a towel
under the filter area when changing as there will
probably a little water spill out. After changing the
filter you will need to run around 3 gallons out of
the dispenser to flush out the new filter. Also,
remove all ice from the ice bin, allow ice bin to fill
up again, and throw away this new bin of ice. After
this use as normal.
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:. Keep the condenser coils clean. The heat that
leaves the coils is the heat leaving the refrigerator,
which causes the unit to cool. If dust and debris
are on the condenser it will insulate it and not
allow it to remove the heat from the unit and
cause cooling issues. This will also make the
compressor work harder and may cause it to
fail prematurely. There are long skinny brushes sold
the reach deep to dust off the condenser.
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:. Check the door seals/gaskets to make sure
they are not torn or warped. If so, the unit may
be losing cool air inside and is working harder
than it should be. A bad seal (or a door left
open) could cause frost to form inside the freezer.
Place a flashlight inside and point it towards the
gaskets at night. Turn off lights in the room and if
the flashlight can be seen with the doors shut the
gaskets need attention.
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:. It is common for refrigerators with the ice
bin located on the door freezer door to have the ice
freeze together due to the ice door flap on the
dispenser to allow the warmer air from the room to
enter the bin and cause the ice to melt slightly and
then freeze together. To alleviate this, the ice bin
should have a button to press to release it to take it
off the door. After this you can run it under the sink
with hot water to melt the ice build up. It might be
frozen to the door. If you try and force it off you will
probably break something as most of the
components are plastic. The safest way to remove
this if it is frozen to the door is to cautiously use a
hair dryer to try and melt the ice. Be careful to not
melt the plastic. If this does not work you would
need to follow the directions at the bottom of this
page relating to directions for full unit defrosting.
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:. If you are having issues with your water dispenser,
and your ice maker is still working, the water line
inside your freezer door that goes to the water
dispenser may be frozen. This is especially
common with GE side by side refrigerators made
around 2005-2010. Also, the cold water reservoir
inside the refrigerator may have become frozen
(which is another reason why it is best to not keep
temperatures TOO cold to avoid both of these
issues). We would recommend for this to thaw out
your unit to see if issue comes back by following
the directions at the bottom of the page for
full unit defrosting.
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Full Unit Defrosting
You would need to cut power to the unit. Either use the breaker (make sure it does not turn off something you do not want turned off) or unplug the unit from the wall.
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Place the food in both the freezer and refrigerator into another unit or coolers as we recommend leaving the refrigerator powered off for 48 hours at minimum to ensure all ice has safely melted.
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Keeping the doors opened will help the warm air of the room reach the ice.
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Keep towels on the floor under the doors and pressed against the front of the unit on the ground to prepare to soak up as much moisture as possible from the defrosting ice.
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We recommend doing this for at least 48 hours to try to ensure all ice has had time to defrost.
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